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Customer Winback - How to Recapture Lost Customers - And Keep Them Loyal

Customer Winback - How to Recapture Lost Customers - And Keep Them Loyal - eBooks The prospective eBooks item is 
Customers Are People: The Human Touch. 

The previous item was 
Customer Share Marketing: How the World's Great Marketers Unlock Profits from Customer Loyalty

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Business and Economics

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  • Most firms conclude the strayed customer a adrift cause. But in this beginning breaking book, Jill Griffin and Michael Lowenstein nail down you with step-by-step solutions for well-mannered convey lost customers, saving customers on the brink of defection, and making your firm defection proof. Whether your business is small or large, product- or service-based, retail or wholesale, this book offers proven strategies for recognizing which lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds of innovative companies who are already working to recapture lost customers and keep them loyal. In today's hyper-competitive marketplace, no customer retention program can be enitrely foolproof, but this guide gives you today's best methods for winning back those customers you simply can't afford to let go..

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