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Customers Are People - The Human Touch

Customers Are People - The Human Touch - eBooks The forthcoming eBooks item is 
Customize the Brand: Make it More Desirable and Profitable. 

The previous item was 
Customer Winback: How to Recapture Lost Customers - And Keep Them Loyal

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Business and Economics

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  • In competitive markets 70% of customer resolution organism is based on how we are treated, with personalized 30% because unrelenting by the industry itself. Yet surprisingly, discrete 10% of company resources are invested in how 'humanly' the organization interacts with its customers. John McKean provides a practical guide to implementing the 'human touch' art as a consistent, business-wide, technology-enabled science drawn from proven world-class human touch practitioners..

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